If you have purchased products from our site and are having difficulties downloading your file, please contact us.
Please contact us with any questions or concerns you have with our site or products.
Yes, you can purchase HD Backs anywhere PayPal is available.
File type: Quicktime Movie (.mov)
Codec: Photo JPEG at 90% quality
Size: 1920x1080 pixels
Framerate: Varies
Color Profile: HDTV (Rec. 709)
All files are available for downloaded as Quicktime .MOV files.
Once you have purchased your file and paid through PayPal, you will automatically be redirected back to HD Backs to initiate your download. In the case where you are not redirected, a link to your download will also be sent to the email address you provided through PayPal.
No, all video files are free of any branding or watermarking.
Download links expire 90 days after purchase. Once you have successfully completed your download(s), we recommend you make a backup.
HD Backs will open natively on almost any computer with Quicktime Player installed. If you have an issue playing our files, please contact us.
By purchasing our products, you agree that you will use them in your organization only. You also agree that any and all items included in your purchase may not be sold or redistributed in any capacity. You can download our full license agreement for more information.
All of our transactions are handled through PayPal. PayPal accepts most major credit cards including VISA, Mastercard, Discover & American Express.
Yes. The entire checkout process is handled through PayPal, a leader in online purchasing. All of your information is handled directly through their secure servers and is never stored on our site.
Sorry, we only allow purchases through our site. Currently, we do not accept cash, checks, money orders or purchase orders.
We offer a 14-day guarantee on all of our products. If you are not happy with a product and have not or will not use it in a production, please contact us and we will gladly issue a full refund.
Refunds will be issued through PayPal, only to the email address the product was purchased with.
If you have any questions about our license agreement or extended licenses, please contact us.
By purchasing our products, you agree that you will use them in your organization only. You also agree that any and all items included in this purchase may not be sold or redistributed in any capacity.
- Use in local, national and international broadcast productions
- Use in films and independent films
- Use in advertising, promotional, and corporate videos
- Use in web videos and websites
- Use in educational videos
- Use in your crazy cat video on YouTube
- Use in templates and project files intended for resale
- Use in items intended for sub-licensing
- Use in pornographic or obscene products or videos
- Allow others to download HD Backs products through torrents or other types of file-sharing